Copyright | (c) 2013-2023 Brendan Hay |
---|---|
License | Mozilla Public License, v. 2.0. |
Maintainer | Brendan Hay |
Stability | auto-generated |
Portability | non-portable (GHC extensions) |
Safe Haskell | Safe-Inferred |
Language | Haskell2010 |
Synopsis
Documentation
A rule is a set of criteria that you can specify to flag an attribute in your Call Analytics output. Rules define a Call Analytics category.
Rules can include these parameters: , , , and .
To learn more about Call Analytics rules and categories, see Creating categories for batch transcriptions and Creating categories for streaming transcriptions.
To learn more about Call Analytics, see Analyzing call center audio with Call Analytics.
See: newRule
smart constructor.
Rule' | |
|
Instances
Create a value of Rule
with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:interruptionFilter:Rule'
, rule_interruptionFilter
- Flag the presence or absence of interruptions in your Call Analytics
transcription output. Refer to for more detail.
$sel:nonTalkTimeFilter:Rule'
, rule_nonTalkTimeFilter
- Flag the presence or absence of periods of silence in your Call
Analytics transcription output. Refer to for more detail.
$sel:sentimentFilter:Rule'
, rule_sentimentFilter
- Flag the presence or absence of specific sentiments in your Call
Analytics transcription output. Refer to for more detail.
$sel:transcriptFilter:Rule'
, rule_transcriptFilter
- Flag the presence or absence of specific words or phrases in your Call
Analytics transcription output. Refer to for more detail.
rule_interruptionFilter :: Lens' Rule (Maybe InterruptionFilter) Source #
Flag the presence or absence of interruptions in your Call Analytics transcription output. Refer to for more detail.
rule_nonTalkTimeFilter :: Lens' Rule (Maybe NonTalkTimeFilter) Source #
Flag the presence or absence of periods of silence in your Call Analytics transcription output. Refer to for more detail.
rule_sentimentFilter :: Lens' Rule (Maybe SentimentFilter) Source #
Flag the presence or absence of specific sentiments in your Call Analytics transcription output. Refer to for more detail.
rule_transcriptFilter :: Lens' Rule (Maybe TranscriptFilter) Source #
Flag the presence or absence of specific words or phrases in your Call Analytics transcription output. Refer to for more detail.