amazonka-connect-2.0: Amazon Connect Service SDK.
Copyright(c) 2013-2023 Brendan Hay
LicenseMozilla Public License, v. 2.0.
MaintainerBrendan Hay
Stabilityauto-generated
Portabilitynon-portable (GHC extensions)
Safe HaskellSafe-Inferred
LanguageHaskell2010

Amazonka.Connect.Types.MediaConcurrency

Description

 
Synopsis

Documentation

data MediaConcurrency Source #

Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.

See: newMediaConcurrency smart constructor.

Constructors

MediaConcurrency' 

Fields

  • channel :: Channel

    The channels that agents can handle in the Contact Control Panel (CCP).

  • concurrency :: Natural

    The number of contacts an agent can have on a channel simultaneously.

    Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

    Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

    Valid Range for TASK: Minimum value of 1. Maximum value of 10.

Instances

Instances details
FromJSON MediaConcurrency Source # 
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ToJSON MediaConcurrency Source # 
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Generic MediaConcurrency Source # 
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Associated Types

type Rep MediaConcurrency :: Type -> Type #

Read MediaConcurrency Source # 
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Show MediaConcurrency Source # 
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NFData MediaConcurrency Source # 
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Methods

rnf :: MediaConcurrency -> () #

Eq MediaConcurrency Source # 
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Hashable MediaConcurrency Source # 
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type Rep MediaConcurrency Source # 
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type Rep MediaConcurrency = D1 ('MetaData "MediaConcurrency" "Amazonka.Connect.Types.MediaConcurrency" "amazonka-connect-2.0-IAACrecRcUS5AABe9BOFyN" 'False) (C1 ('MetaCons "MediaConcurrency'" 'PrefixI 'True) (S1 ('MetaSel ('Just "channel") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Channel) :*: S1 ('MetaSel ('Just "concurrency") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Natural)))

newMediaConcurrency Source #

Create a value of MediaConcurrency with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:channel:MediaConcurrency', mediaConcurrency_channel - The channels that agents can handle in the Contact Control Panel (CCP).

$sel:concurrency:MediaConcurrency', mediaConcurrency_concurrency - The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.

mediaConcurrency_channel :: Lens' MediaConcurrency Channel Source #

The channels that agents can handle in the Contact Control Panel (CCP).

mediaConcurrency_concurrency :: Lens' MediaConcurrency Natural Source #

The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.